Last updated · 16 November 2026
01Data we collect
Rakshak collects the minimum needed to run disaster intelligence and coordination: account details (name, email, role and the districts you are responsible for), the reports and alerts you create, and technical logs such as sign-in times and the actions you take on incidents.
- Account and role information used for access control
- Risk signals, incident updates, alerts and coordination tasks you submit
- Operational context such as district, ward and facility references
- Device and connection metadata required for security and availability
02How we use it
Operational data is used to detect risk, generate alerts, coordinate responders, produce situational briefings and maintain an audit trail. We do not sell personal data, and we do not use your reports for advertising.
03Who can see your data
Access is role-gated: state, district and municipal scopes see the areas they are responsible for, while administrators can see and manage all records. Public pages show aggregated district risk only and never expose contact details or individual submissions.
04Retention
Incident, alert and audit records are retained for the period required by the operating authority so that post-event reviews remain possible. Account data is retained while the account is active and removed on request where no legal obligation to retain it applies.
05Your choices
You can request access, correction or deletion of your account data by writing to rakshak@medha.io. Some operational records may need to be retained for statutory audit purposes; we will tell you when that applies.
06Contact
Zoa Zone Digi Tech Pvt Ltd, Jubilee Hills, Hyderabad · rakshak@medha.io · +91 63099 82983.